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Section: IT & Internet Vacancy 366 |
| Post:Help Desk Engineer (Challenging Role)
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Wolverhampton
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| The announcement text: |
SQL Server, networking, Windows NT4, 2000, and XP are the key technical skills. As a person you will be a strong team player, good at investigating problems, articulate, good with people*customers. You will support the company`s bespoke systems, dealing directly with customers over the telephone and resolving technical issues.
The main duties will involve:
- to manage all incoming calls (diagnosis, updates and correction.
- Escalate calls to 2nd Line support team if they cant be resolved within the Helpdesk team.
- Liaison with customers to pass on information concerning call progress and closure. This is a cracking opportunity for a large company with a niche that is seeing massive growth!!!!!!!!
About us:
Semita are the first port of call for many clients because of our extremely competitive rates, which allows us exclusive rites to many of the jobs we advertise. It is also worth mentioning that the job you have just read is 100% genuine and not a fake which can sometimes be used to attract fresh candidates for consultants to use as sales leads. We are simply interested in attracting the best candidates like you to fill our current positions. Rest assured your details will not be submitted to anyone without your express permission and all communications are treated in the strictness of confidence.
So do not delay and apply straight away!
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| Contact information |
| Employer: |
|
| Email: |
1648@jobinstoke-on-trent.informnow.com
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| Phone: |
01732 742233
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| |
Publication date: 2009-03-26 11:18:15
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